

Provide the version of Pro Tools, the operating system, the error number, hardware involved, and what you have tried. The post title should only be a very short / concise description of the problem. If you are given given an error number, add it to the front of the post titleĭo not make sensationalized post titles like stating you need help (all posters do and it is not truly informative), urgency (it's always urgent), all caps, or excessive punctuation.

Everyone is welcome, from industry veterans to bedroom engineers.īe sure to check out our wiki pages for more information regarding Pro Tools links to shortcuts, FAQs, Guides and Tutorials, Plugins and more. So - the solution for those with older Steinberg keys evidencing this error is to either download the current iLok driver set from, and execute the legacy installer (I did so after running the current installer without uninstalling anything) OR (I suspect) purchase a new Steinberg key, which will no longer require the legacy driver.Subreddit Info and Rules Pro Tools Shortcuts Production & Engineering Subreddits FAQ Guides and Tutorials PlugIns r/ProTools on Discord About r/ProTools However, iLok does provide a legacy installer along with their current installers - located in a folder appropriately entitled, “Old Installers.” Execute and voila - TPkd appears in the “Non Plug and Play Drivers” section of Device Manager. We no longer use the tpkd.sys driver as it has been deprecated by our newer technology.” Thanks to Sergio Flores of PACE Anti-Piracy Technical Support (via iLok) for engaging when he simply could have responded, “Not my dog - contact Steinberg” this is now happily resolved.įor background - quoting - “TPkd is a driver of ours used only used by older protected products. Steinberg’s eLicenser app doesn’t install it. The OS in the key itself must require the TPkw driver.

Root cause here I suspect is an older Steinberg key - used without issue from SX3 to 4 to 6 to 8. eLicenser reads the dongle and tells Cubase whether or not it is authorized to start. Firstly - while it’s true Cubase itself doesn’t use PACE, it handshakes with their own eLicenser app which is driven by the PACE engine.
